Privacy Policy

Unless stated otherwise below, providing your personal data is neither legally nor contractually required, nor necessary for entering into a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies insofar as no other information is given for the respective processing operations below.
“Personal data” is any information relating to an identified or identifiable natural person.

Your data may in this context be transmitted to third countries outside the European Union for which an adequacy decision of the EU Commission exists.

Contact

Controller
Please contact us if you wish. The controller responsible for data processing is: ClaudiAgapi I.K.E., Agios Stefanos, Avliotes, 49081 Corfu Greece, 00306973214410, info@claudiagapi.com

Customer-initiated contact by e-mail
If you contact us by e-mail on your own initiative, we collect your personal data (name, e-mail address, message text) only to the extent you provide it. This data processing serves the purpose of handling and answering your enquiry.
If the contact serves to carry out pre-contractual measures (e.g. advice in case of interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) (f) GDPR, arising from our predominant legitimate interest in handling and answering your enquiry. In this case you have the right to object at any time, for reasons arising from your particular situation, to this processing of personal data concerning you which is based on Art. 6 (1) (f) GDPR.
We only use your e-mail address to process your enquiry. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent you provide it. This data processing serves the purpose of making contact.
If the contact serves to carry out pre-contractual measures (e.g. advice in case of interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) (f) GDPR, arising from our predominant legitimate interest in handling and answering your enquiry. In this case you have the right to object at any time, for reasons arising from your particular situation, to this processing of personal data concerning you which is based on Art. 6 (1) (f) GDPR.
We only use your e-mail address to process your enquiry. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

WhatsApp Business
If you contact us via WhatsApp, we use the WhatsApp Business version provided by WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
This data processing serves the purpose of handling and answering your enquiry. For this purpose we collect and process your mobile number stored with WhatsApp, your name if provided, and any further data you provide. We use a mobile device whose address book contains exclusively data of users who have contacted us via WhatsApp. Personal data is therefore not passed on to WhatsApp without you having already consented to this vis-à-vis WhatsApp.
Your data is transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified itself under the TADPF and has thereby committed to complying with European data protection principles. If the contact serves to carry out pre-contractual measures (e.g. advice in case of interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) (f) GDPR, arising from our predominant legitimate interest in offering a quick and simple means of contact and in answering your enquiry. In this case you have the right to object at any time, for reasons arising from your particular situation, to this processing of personal data concerning you which is based on Art. 6 (1) (f) GDPR.
We only use your personal data to process your enquiry. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Further information on the terms of use and privacy when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Reviews Advertising

Data collection when writing a comment or a review
When commenting on / reviewing an article or a post, we collect your personal data (name, e-mail address, comment text) only to the extent you provide it. This processing serves the purpose of enabling comments/reviews and displaying comments/reviews.

By submitting the comment/review you consent to the processing of the data transmitted. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You may withdraw your consent at any time by notifying us, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal. Your personal data will subsequently be deleted.

When your comment/review is published, the name you provided and the e-mail address you provided will be published.

In addition, when submitting the comment/review your IP address is stored for the purpose of preventing misuse of the comment or review function and ensuring the security of our information technology systems. By submitting the comment/review you consent to the processing of the data transmitted. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You may withdraw your consent at any time by notifying us, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal. Your IP address will subsequently be deleted.

Use of your e-mail address for sending newsletters
Independent of the performance of any contract, we use your e-mail address exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the distribution list.

Use of CleverReach
We use the service of CleverReach GmbH & Co. KG (Schafjückenweg 2, 26180 Rastede; “CleverReach”) for sending newsletters, as part of a data processing agreement.
We pass on the information you provide when subscribing to the newsletter (e-mail address, and first and last name if applicable) to CleverReach. This data processing serves the purpose of sending the newsletter and its statistical evaluation.
To evaluate newsletter campaigns, the newsletters sent contain a 1×1 pixel graphic (tracking pixel) or a tracking link. This allows us to determine whether you have opened the newsletter and whether you have clicked on any links contained in it. Conversion tracking allows us to analyse, for example, whether a purchase was made after clicking a link in the newsletter or whether you registered on our website. In this context we collect your personal data such as IP address, browser type and device, and the time. Usage profiles can be created from this data under a pseudonym. The data collected is not used to identify you personally. The data collected is used solely for statistical evaluation to improve newsletter campaigns.
The processing of your personal data is carried out on the basis of Art. 6 (1) (f) GDPR, arising from our predominant legitimate interest in a targeted, effective and user-friendly newsletter system. You have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you.
Further information as well as the privacy policy of CleverReach can be found at: https://www.cleverreach.com/de-de/datenschutz/ and https://www.cleverreach.com/de-de/newsletter-tool/newsletter-reporting/.

Analysis Advertising tracking

Use of Google Analytics 4
We use the web analysis service Google Analytics on our website, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”).
This data processing serves the purpose of analysing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with further services relating to website and internet usage.
Among other things, the following information may be collected: IP address, date and time of the page visit, click path, information about the browser and device you use, pages visited, referrer URL (the website via which you accessed our website), location data, purchase activity. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices and any other data Google holds about you.

The IP address is shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Google uses technologies such as cookies, browser web storage and tracking pixels that enable an analysis of your use of the website. The use of cookies or comparable technologies is carried out with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR.

The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.

The information generated in this way about your use of this website is generally transferred to a Google server in the USA and stored there. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thereby committed to complying with European data protection principles. Both Google and US government authorities have access to your data.

Further information on the terms of use and data protection can be found at https://policies.google.com/technologies/partner-sites and at https://policies.google.com/privacy?hl=de&gl=de.

Use of Hotjar
We use the analysis tool of Hotjar Ltd. (Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julians STJ1000, Malta; “Hotjar”) on our website.
This data processing serves the purpose of designing, optimising and analysing our website according to demand.
The tool records movements of website visitors on a sample basis. This produces a record of mouse movements, scrolling behaviour, time spent on the page, and clicks on the website (so-called heatmap).
For this purpose, Hotjar uses, among other things, cookies. Among other things, the following information may be collected: IP address (in anonymised form), information about the device you use (screen size, devices, unique device identifier), information about the browser you use, location data (country only), preferred language for displaying the website, operating system used. Detailed information on the cookies used, their function and storage period can be found here: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies.
User profiles are created from this data under a pseudonym. The data is not used to personally identify the website visitor and is not merged with personal data of the holder of the pseudonym. Hotjar is contractually prohibited from selling the collected data to other third parties.
Your data may be transmitted to the USA. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Hotjar is not certified under the TADPF. The data transfer is carried out, among other things, on the basis of appropriate safeguards. Further information on the measures taken is available from Hotjar on request.
The use of cookies or comparable technologies is carried out with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
Further information on data protection when using Hotjar can be found here: https://www.hotjar.com/legal/policies/privacy#enduserenglish.

Use of Google AdSense
We use the AdSense function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. This data processing serves the purpose of renting out advertising space on the website and, using this space, targeting visitors to the website with interest-based advertising. Using this function, personalised, interest-based advertisements from the Google Display Network are shown to visitors of the provider’s website. Google uses cookies for this, which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thereby committed to complying with European data protection principles. Google may transfer this information to third parties where this is required by law or where third parties process this data on Google’s behalf. Google will under no circumstances associate your IP address with any other data held by Google.
The use of cookies or comparable technologies is carried out with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
Further information as well as Google’s privacy policy can be found at: https://www.google.com/policies/technologies/ads/ and https://www.google.de/policies/privacy/

Plug-ins and other services

Use of social plug-ins
We use plug-ins from social networks on our website. The integration of social plug-ins and the data processing that takes place in the process serves the purpose of optimising advertising for our products.
When social plug-ins are integrated, a connection is established between your computer and the servers of the social network provider, and the plug-in is displayed on the page by notifying your browser, provided you have expressly consented to this. In this process, both your IP address and the information about which of our pages you have visited are transmitted to the provider’s servers. This applies regardless of whether you are registered or logged in with the social network. Even non-registered or non-logged-in users are subject to such transmission. If you are simultaneously logged in to one or more of your social network accounts, the collected information may also be assigned to your corresponding profiles. When you use the plug-in functions (e.g. by clicking the button), this information is also assigned to your user account. You can prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons.
The use of cookies or comparable technologies is carried out with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
The social networks named below are integrated on our website via social plug-ins. Further information on the extent and purpose of the collection and use of data, as well as your rights in this regard and options for protecting your privacy, can be found in the linked privacy notices of the providers.

Facebook, operated by Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
Meta Platforms Ireland and we are joint controllers for the collection of your data and its transmission to Facebook that takes place when the service is integrated. This is based on an agreement between us and Meta Platforms Ireland on the joint processing of personal data, in which the respective responsibilities are set out. The agreement can be viewed at https://www.facebook.com/legal/controller_addendum. Under this agreement we are in particular responsible for fulfilling the information obligations under Art. 13, 14 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations under Art. 33, 34 GDPR insofar as a breach of the protection of personal data concerns our obligations under the joint processing agreement. Meta Platforms Ireland is responsible for enabling data subject rights under Art. 15 – 20 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the security of the service, and for the obligations under Art. 33, 34 GDPR insofar as a breach of the protection of personal data concerns Meta Platforms Ireland’s obligations under the joint processing agreement.
Your data may be transmitted to the USA. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and has thereby committed to complying with European data protection principles.
Further information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy can be found in Facebook’s privacy notices at https://www.facebook.com/about/privacy/.

Use of social plug-ins via “Shariff”
We use plug-ins from social networks on our website. So that you retain control over your data, we use the privacy-friendly “Shariff” buttons.
No connections are made to the servers of the social networks, and consequently no data is transmitted, without your express consent.
“Shariff” was developed by the specialists of the computer magazine c’t. It enables more privacy on the internet and replaces the usual “share” buttons of the social networks. More information on the Shariff project can be found here: https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html.
If you click on the buttons, a pop-up window appears in which you can log in with your data at the respective provider. Only after this active login by you is a direct connection established to the social networks.
By logging in, you give your consent to the transfer of your data to the respective social media provider. Among other things, both your IP address and the information about which of our pages you have visited are transmitted. If you are simultaneously logged in to one or more of your social network accounts, the collected information will also be assigned to your corresponding profiles. You can only prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons. The social networks named below are integrated using the “Shariff” function.
Further information on the extent and purpose of the collection and use of data, as well as your rights in this regard and options for protecting your privacy, can be found in the linked privacy notices of the providers.

Facebook, operated by Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland):
https://www.facebook.com/policy.php
Your data may be transmitted to the USA. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and has thereby committed to complying with European data protection principles.

Instagram, operated by Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland): https://help.instagram.com/155833707900388.
Your data may be transmitted to the USA. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and has thereby committed to complying with European data protection principles.

Use of All In One WP Security & Firewall
We use the security plug-in “All In One WP Security & Firewall” from Tips and Tricks HQ on our website.
This data processing serves the purpose of increasing the security and protection of our website and detecting security vulnerabilities. For this purpose, cookies may be used, through which user data such as your IP address may be collected. The data is stored only on our servers. Data is not passed on to third parties.
The use of cookies or comparable technologies is carried out with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
Further information on data processing when using the plug-in can be found at https://de.wordpress.org/plugins/all-in-one-wp-security-and-firewall/ as well as at https://www.tipsandtricks-hq.com/wordpress-security-and-firewall-plugin.

Use of YouTube
We use the function for embedding YouTube videos of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”) on our website. YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
This function displays videos stored on YouTube in an iFrame on the website. The “enhanced privacy mode” option is activated. As a result, YouTube does not store any information about visitors to the website. Only when you watch a video is information about this transmitted to and stored by YouTube. Your data may be transmitted to the USA. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself under the TADPF and has thereby committed to complying with European data protection principles.
The use of cookies or comparable technologies is carried out with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
Further information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy can be found in YouTube’s privacy notices at https://www.youtube.com/t/privacy.

Use of Vimeo
We use plug-ins of Vimeo Inc. (555 West 18th Street New York, New York 10011, USA; “Vimeo”) on our website to embed videos from the “Vimeo” portal.
If you visit pages of our website that have such a plug-in, a connection to Vimeo’s servers is established, and the plug-in is displayed on the page by notifying your browser. This transmits both your IP address and information about which of our pages you have visited to Vimeo’s servers.
If you are logged in to Vimeo at the time, Vimeo assigns this information to your personal user account. When you use the plug-in functions (e.g. by starting a video by pressing the corresponding button), this information is also assigned to your Vimeo account.
Your data may be transmitted to the USA. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Vimeo has certified itself under the TADPF and has thereby committed to complying with European data protection principles.
The use of cookies or comparable technologies is carried out with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
Further information on the purpose and extent of the collection, as well as the further use and processing of data by Vimeo, and your rights in this regard and options for protecting your privacy, can be found in Vimeo’s privacy notices: https://vimeo.com/privacy

Use of Google Fonts
We use Google Fonts of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.
This data processing serves the purpose of the uniform display of fonts on our website. To load the fonts, a connection to Google’s servers is established when the page is accessed. Cookies may be used in this process. Among other things, your IP address and information about the browser you use are processed and transmitted to Google. This data is not linked to your Google account.
Your data may be transmitted to the USA. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thereby committed to complying with European data protection principles.
The use of cookies or comparable technologies is carried out with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
Further information on data processing and data protection can be found at https://www.google.de/intl/de/policies/ as well as at https://developers.google.com/fonts/faq.

Data subject rights and retention period

Duration of storage

Rights of the data subject
Provided the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: the right to information, rectification, erasure, restriction of processing, and data portability.
You are also entitled, under Art. 21 (1) GDPR, to a right to object to processing operations based on Art. 6 (1) (f) GDPR, as well as to processing for the purposes of direct marketing.

Right to lodge a complaint with the supervisory authority
You have the right, under Art. 77 GDPR, to lodge a complaint with the supervisory authority if you consider that the processing of your personal data is not lawful.

You may lodge a complaint, among others, with the supervisory authority responsible for us, which you can contact using the following details:

Berlin Commissioner for Data Protection and Freedom of Information
Friedrichstr. 219
Visitor entrance: Puttkamerstr. 16 – 18 (5th floor)
10969 Berlin
Germany
Tel.: +49 30 138890
Fax: +49 30 2155050
E-mail: mailbox@datenschutz-berlin.de

Right to object
Where the personal data processing operations listed here are based on our legitimate interest under Art. 6 (1) (f) GDPR, you have the right, for reasons arising from your particular situation, to object to this processing at any time with effect for the future.
Following an objection, the processing of the data concerned will be discontinued, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

Last updated: 29 November 2023